ChatGPT Prompts for Email Support

Account Security Assistance

This prompt is used when a client reports an issue about their account being compromised or hacked. It seeks assistance from ChatGPT on how to verify or reset the client's account to maintain security.

Advice on Handling Customer Complaints

This prompt asks ChatGPT to give advice on handling a specified number of customer complaints related to a specific delivery issue caused by a certain type of circumstance.

Alternative Product Request

This prompt is used to request alternatives to a specific product within a certain category that possess certain features.

Apologetic Customer Service Email Generator

This prompt helps users to generate an apologetic and empathetic email response to a customer's complaint, aiming to accept the customer's perspective and suggest a form of relief or compensation.

Assist in Constructing an Email to Resolve a Customer's Issue

This prompt is used to get assistance from ChatGPT to construct an email to resolve a specific issue a customer is experiencing. It requests comprehensive instructions to fix the problem by a certain date or time, and also asks to ensure the customer is equipped with all necessary resources or information.

Assist in Crafting an Email Reply About a Product/Service

This prompt is used to get assistance from ChatGPT to craft an email reply to a customer who has requested additional information about a product or service. It requests a comprehensive breakdown of the product or service, and also asks for any customer reviews or testimonials that could aid the customer's decision-making process.

Assist in Responding to a Customer's Technical Issue

This prompt is used to get assistance from ChatGPT to respond to a customer's technical issue. It requests step-by-step instructions for troubleshooting the problem, and also asks for a link to a support center or help desk for further help.

Assistance in Scrutinizing Suspicious Emails

This prompt is a request for help in examining emails that have been labeled as suspicious or spam to determine if they contain any inappropriate content.

Assistance in Writing an Email Response to a Customer Inquiry

This prompt asks for assistance in crafting an email response to a customer who has inquired about a specific product or service and expressed interest in a specific feature.

Assisting a Customer with a Specific Feature

This prompt is used when you need to assist a customer who is having difficulties with a specific feature on their account. The user can specify the action the customer has been trying to perform and ask for comprehensive steps to solve the problem.

Assisting Customer Payment Difficulties

This prompt is used when a customer is facing difficulty in processing a payment for a specific reason. It requests advice on alternate payment options or solutions to assist them in finalizing their payment.

Assisting with a Feature Difficulty

This prompt is used when you need help dealing with a customer who is having trouble with a particular feature. It aids in writing detailed procedures to identify and resolve the problem, thus enhancing the clarity of your email response and ensuring the customer understands both the root cause and the solution.

Assisting with Customer Return and Refund Demands

This prompt is used to get practical advice or pointers on helping a customer who demands a return and refund for a specific reason. The goal is to effectively assist the customer with their appeal.

Assisting with Product Troubleshooting

This prompt asks for assistance in providing troubleshooting steps for a product issue described by a customer. The problem is specified with a brief description and some additional details.

Avoiding Pitfalls in Producing Email Reports

This prompt is for identifying potential problems or challenges that may arise while creating regular email reports and for suggesting ways to avoid these issues. The prompt helps to improve the process of producing email reports by minimizing potential errors or inefficiencies.

Budget-Conscious Product Recommendation

This prompt is used to request product recommendations that align with a customer's interests and are within their specified budget.

Complementary Product Recommendations Based on Demographics and Time

This prompt is used to recommend additional products or services that complement a customer's recent purchase, considering the preferences of other customers in the same demographic or those shopping in the same season or month.

Composing a Sympathetic Response to a Customer Complaint

This prompt helps you draft a customer-friendly email response to a complaint. It involves expressing sympathy or an apology and offering solutions or support to resolve the customer's issue.

Crafting a Compensatory Email Response

This prompt aids in crafting a personalized email to a dissatisfied customer, addressing their concerns with a specific product or service, and proposing a form of compensation or discount to remedy the situation.

Crafting a Periodic Customer Feedback Survey

This prompt is used to request ChatGPT's assistance in creating a customer feedback survey for a specific reporting period (monthly, quarterly, or yearly). The goal is to understand a particular key performance indicator (KPI) better and discover areas that may need improvement.

Crafting a Reassuring Response to a Customer Complaint

This prompt helps you create a reassuring email response to a dissatisfied customer who has sent a complaint. The response should acknowledge the customer's concerns and suggest a course of action to fix the problem.

Crafting a Response to a Customer Complaint

This prompt is used to generate a response to a customer complaint, acknowledging the specific issue they have raised and offering a specific solution or compensation.

Crafting a Troubleshooting Email

This prompt is used when you need assistance in writing an email that provides detailed steps on how to resolve a particular error. It is designed to ensure the customer has all the necessary information to quickly tackle the issue.

Creating a Detailed Instructional Email

This prompt is used to create a detailed instructional email for a customer who recently made a purchase and is experiencing difficulties with the product. It aims to provide guidance and potential solutions to the customer's concerns.

Creating a Holiday-Themed Email Campaign

This prompt is used when seeking guidance on creating a holiday-themed email campaign for a specific industry. The user can specify the type of content and the type of promotion they want to incorporate. ChatGPT will then provide suggestions on creating an engaging and personalized subject line.

Customer Email Response Script Generator

This prompt is designed to generate a script regarding a specific issue that can be used to respond to a customer's email. The script should outline specific details and provide clear and concise steps for fixing the problem.

Customer Inquiry Response Composer

This prompt helps in creating a detailed and informative response to a customer's inquiry about a specific topic. It assists in providing information about a specific detail and includes appropriate instructions or actions for the customer.

Customer Issue Resolution Email Generator

This prompt assists users in crafting an email response to a disgruntled customer, demonstrating a commitment to resolving issues and suggesting an appropriate solution to the customer's concerns.

Customer Loyalty Survey Creation

This prompt is used to request assistance from ChatGPT in creating a survey designed to gather insights from long-standing customers about their experiences and loyalty towards the brand.

Customer Response Template Creation

This prompt is used to request assistance from ChatGPT in formulating a response template for a specific issue, directed towards a specific customer, detailing the solutions or details related to the issue.

Customer Service Response Generator

This prompt assists in generating a professional and empathetic response to a customer facing an issue with a specific product or service. It helps to propose possible solutions to the problem.

Customer Support Email Script

This prompt is used to generate a customer support email script that addresses a recurring issue. The script includes a description of the issue, instructions on how to identify and solve the problem, and additional useful information.

Designing a Welcome Email

This prompt asks ChatGPT to design a welcome email for a new employee, incorporating the company's values, some advice, and a greeting from their future teammates.

Discount Email Campaign Generator

This prompt helps users to create a personalized discount email for a specific audience segment, promoting a product or service, offering a certain discount, and including a call to action within a given timeframe.

Discriminatory Language Response Protocol

This prompt is used to provide advice on the correct protocol for responding to emails that contain discriminatory language, to ensure compliance with company policies.

Drafting a Conciliatory Response to a Customer Complaint

This prompt assists you in crafting a conciliatory or apologetic response to a customer's complaint about a specific issue. The email response should emphasize your commitment to customer satisfaction or providing quality service.

Drafting a Solution-Oriented Email

This prompt is used to construct a solution-oriented email for a customer who has expressed an issue with a product or service. It helps in proposing a detailed solution and guiding the customer through a troubleshooting process.

Email Composition for Interested Customer

This prompt instructs ChatGPT to assist in writing an email for a customer who has shown interest in a product or service. The email should summarize the features or benefits of the product or service and mention any ongoing promotions or discounts.

Email Preparation for Customer Feedback

This prompt instructs ChatGPT to assist in preparing an email response to a customer's feedback, which could be a complaint, request for refund, or a suggestion. The email should include an apology for any inconvenience experienced and assure the customer of the company's efforts to resolve their issue or improve services.

Email Report Creation Guide

This prompt helps to generate recommendations on effective methods for creating regular email reports that yield significant findings, using a specific adjective to describe the methods and findings.

Email Reports Trend Analysis and Tactics

This prompt asks ChatGPT to analyze the trends in a specified frequency of email reports and suggest strategies to stay ahead.

Email Response Creation for Customer Inquiry

This prompt instructs ChatGPT to assist in crafting an email response for a customer's inquiry. The email should address the customer's questions about a specific product or service, detail the return or exchange policy, and include a link to additional resources.

Email Script and Troubleshooting Guide Generator

This prompt is meant to generate an email script that addresses a specific issue, intended for a client who is dealing with a specific problem. It also provides a troubleshooting guide or a solution to fix the issue.

Empathetic Customer Support Email Script

This prompt is used to generate a customer support email script that addresses a specific aspect of an issue the customer is facing. The script should include key information and be written in an empathetic and informative manner.

Explaining a Product/Service Feature

This prompt is used to generate a reply to a customer query about a specific feature or functionality of a product/service, using specific industry jargon or terms.

Explaining a Refund Policy

This prompt is used to generate a response to a client's request for a refund on a specific product or service, explaining the refund policy and suggesting alternatives like a specific exchange or discount.

Explaining a Specific Feature to a Client

This prompt is used when you need to help a client understand a specific feature in their account. The user can specify the action the client is interested in learning and ask for the necessary steps to explain it to them.

Feedback Survey Creation Request

This prompt is used to ask ChatGPT for help in creating a feedback survey about a customer's experience with a specific product or service feature.

Finding Offensive or Inappropriate Emails from Specific Domains

This prompt asks for advice on how to locate emails from specific external domains that contain offensive or inappropriate content, or content that violates company guidelines.

Follow-up Customer Support Email Script

This prompt is used to generate a detailed and understandable follow-up email script that addresses a specific problem a customer has been experiencing. The script includes instructions for troubleshooting.